The Go Plan from Generali Global Assistance

Troubles such as illness, injury of a family member, adverse weather causing delayed flights or lost luggage can occur when you least expect them and may affect your vacation. Travel insurance can help protect your vacation investment and provides added comfort so you can enjoy your trip. If you decide to purchase travel insurance, you have the option of using our preferred partner, Generali Global Assistance. The Go plan featured here can protect you before, during and after your trip with important insurance coverage, 24-hour emergency assistance and concierge services.

Plan Details

Some of the covered reasons for trip cancellation and trip interruption include:

  • Covered sickness, injury or death of you, a family member or traveling companion
  • Common carrier delays resulting from inclement weather, mechanical breakdown or unannounced strikes
  • Financial insolvency of a travel supplier
  • Jury duty
  • Your primary residence or accommodations at your destination are made uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster
  • Mandatory hurricane evacuations
  • Being called into emergency military duty for a natural disaster
  • A documented theft of passports or visas
  • Your involuntary termination of employment or layoff after you've been working with the same employer for at least one year
  • A terrorist act which occurs in your departure city or in a city to which you are scheduled to travel while on your trip, and which occurs within 30 days of your scheduled departure date


The table below provides the coverage and benefit limits of the Go plan.

Coverage (Underwritten by Generali U.S. Branch) Go Plan Benefit Limits Per Person Go Plan Benefit Limits Per Plan
Trip Cancellation 100% of trip cost 100% of trip cost
Trip Interruption 150% of trip cost 150% of trip cost
Travel Delay ($150 per person daily limit applies) $1,000 $10,000
Baggage coverage $1,000 $10,000
Baggage Delay coverage $200 $2,000
Medical and Dental coverage $50,000 $500,000
Emergency Assistance and Transportation $250,000 $2,500,000
Accidental Death and Dismemberment - Air Flight Accident $25,000 $250,000

The Go plan also includes 24-hour emergency assistance services and concierge services from Generali’s designated provider.

24-Hour Emergency Assistance Services
These services offer on-the-spot and immediate assistance for unexpected problems that can arise during your trip. The hotline operates 24/7 for help while traveling.

Concierge Services
Get pre-trip assistance scheduling golf tee times, making restaurant, airline and rental car reservations or obtaining tickets for performances and special events.

All benefits and services are described on a general basis. For complete details on policy exclusions and benefits, contact Generali Global Assistance for a sample Description of Coverage or Policy.


Per Person Trip Cost Ages
0 – 17
18 – 30
31 – 50
51 – 60
61 – 70
71 – 80
$0.01 - $250 $18 $20 $23 $28 $35 $53 $99
$250.01 - $500 $20 $23 $25 $33 $42 $65 $118
$500.01 - $750 $24 $26 $30 $41 $54 $84 $156
$750.01 - $1000 $28 $30 $36 $52 $70 $109 $203
$1,000.01 - $1,500 $33 $36 $46 $67 $90 $143 $275
$1,500.01 - $2,000 $40 $45 $57 $84 $116 $184 $352
$2,000.01 - $2,500 $49 $53 $83 $125 $174 $299 $434
$2,500.01 - $3,000 $57 $62 $100 $151 $208 $355 $522
$3,000.01 - $3,500 $65 $71 $115 $174 $241 $411 $615
$3,500.01 - $4,000 $74 $81 $131 $199 $273 $469 $700
$4,000.01 - $4,500 $81 $89 $145 $222 $307 $528 $785
$4,500.01 - $5,000 $91 $100 $165 $248 $344 $595 $878
$5,000.01 - $5,500 $97 $108 $226 $345 $480 $647 $973
$5,500.01 - $6,000 $104 $115 $250 $378 $529 $703 $1,082
$6,000.01 - $6,500 $113 $124 $266 $408 $569 $769 $1,131
$6,500.01 - $7,000 $122 $135 $286 $441 $617 $827 $1,227
$7,000.01 - $8,000 $135 $149 $323 $492 $687 $911 $1,365
$8,000.01 - $9,000 $147 $162 $353 $558 $767 $1,048 $1,564
$9,000.01 - $10,000 $165 $183 $406 $625 $880 $1,180 $1,684

For trips over $10,000 per person or longer than 31 days in length, please contact your Vacations To Go travel counselor for a price.

Other Details

Purchase Rule
This plan must be purchased the same day the first trip payment is made. In addition, the traveler must be medically able to travel at the time the policy is purchased.

10-Day Free Look
Generali offers a 10-day free look for the Go plan. In the 10 days after you purchase your plan, you have the ability to cancel your coverage and receive a full refund of the plan cost as long as you haven't left for your trip or filed a claim.

Policy Confirmations
You will receive a Description of Coverage (or Policy for residents of certain states) which describes the benefits and limitations in detail. If you do not receive your documents within 10 days or 24 hours for email, call Generali Global Assistance at 800-994-3765.

Note: Insurance coverage is provided to all travelers listed on the policy, who must be residents of the United States or purchase this insurance from a company that is based in the United States.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance & Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali's products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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